Food supplement - not a medicine. Sold by LIAKOS DIMITRIOS, Athens, Greece.

Privacy Policy

Last updated:

This Privacy Policy explains how LIAKOS DIMITRIOS ("we", "us", "our") collects, uses, and protects your personal data when you visit liakosdimitrios.gr or place an order for Aurara Active Labs.

1. Information we collect

We may collect the following personal data:

  • Order information: Your name and phone number when you submit an order request form.
  • Contact form data: Your name, email address, and message when you use our contact form.
  • Usage data: IP address, browser type, pages visited, and time spent on our site, collected automatically via cookies and analytics tools (only if you have consented).
  • Marketing data: Information about how you arrived at our site (e.g. advertising parameters such as UTM source and Google Click ID), collected only with your consent.

2. How we use your information

  • To process and fulfil your order (name and phone number).
  • To call you to confirm your order before dispatch.
  • To respond to enquiries submitted via our contact form.
  • To improve our website and understand visitor behaviour (analytics, with consent).
  • To measure the effectiveness of our advertising (marketing, with consent).

3. Legal basis for processing (UK GDPR)

  • Contract: Processing your name and phone number to fulfil your order (Article 6(1)(b)).
  • Legitimate interests: Responding to enquiries and improving our service (Article 6(1)(f)).
  • Consent: Analytics and marketing cookies (Article 6(1)(a)). You may withdraw consent at any time via our cookie settings.

4. Sharing your information

We do not sell your personal data. We may share it with:

  • Courier and logistics partners to fulfil delivery of your order.
  • Google LLC (analytics and advertising services), subject to your cookie consent - see Section 10.
  • Legal authorities if required by law.

5. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses HTTPS encryption. Telephone order data is stored securely and accessible only to authorised staff.

6. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request erasure of your data (where no legal obligation requires retention).
  • Object to processing based on legitimate interests.
  • Request data portability.
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by post to: ICO, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

To exercise your rights, contact us at info@liakosdimitrios.gr.

7. International data transfers

Some of our service providers (including Google) may process data outside the UK. Where this occurs, appropriate safeguards are in place, including Standard Contractual Clauses approved by the ICO.

8. Retention periods

Order data is retained for up to 6 years for accounting and legal compliance purposes. Contact form data is retained for up to 12 months. Analytics data is retained in accordance with Google's default retention settings.

9. Children's privacy

Our site is intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has submitted data through our site, please contact us and we will delete it promptly.

10. Third-party services

With your consent, we use the following third-party services which may set cookies or collect data:

  • Google Analytics - website traffic analysis. Cookies: _ga, _gid, _gat. Data sent to Google LLC servers.
  • Google Ads conversion tracking and remarketing - measuring ad effectiveness. Cookies: _gcl_au, _gcl_aw. Governed by Google Ads Data Processing Terms.
  • Google Maps - map embedded on our contact page. May collect your IP address when loaded.

All third-party data collection is subject to your cookie consent. We implement Google Consent Mode v2 to ensure no advertising or analytics data is shared prior to your consent.

11. Cookies

We use cookies as described in our Cookie Policy. You can manage your preferences at any time using the cookie settings panel on this site.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent version. Continued use of the site after changes constitutes acceptance of the updated policy.

13. Contact

LIAKOS DIMITRIOS
Odos Ippokratous 48, 106 80 Athens, Greece
Email: info@liakosdimitrios.gr
Phone: +44 20 3957 4812